Consumer

consumer advice

Consumer Advice

From a new kettle that won’t turn switch off or a problem with builders who don’t turn up to do the work you’ve paid them for, dealing with a consumer issue can be difficult and time consuming. We can provide you with lots of information on your rights and how to resolve a dispute. We can also support you to:

  • Making a referral to the specialist consumer line
  • Reporting a problem
  • Helping with template letters
  • Stopping nuisance calls
  • Switching telephone or broadband providers
  • Making a report to Trading Standards

For help with consumer issues, click here or call us on 0344 2451289