Consumer Advice
From a new kettle that won’t turn switch off or a problem with builders who don’t turn up to do the work you’ve paid them for, dealing with a consumer issue can be difficult and time consuming. We can provide you with lots of information on your rights and how to resolve a dispute. We can also support you to:
- Making a referral to the specialist consumer line
- Reporting a problem
- Helping with template letters
- Stopping nuisance calls
- Switching telephone or broadband providers
- Making a report to Trading Standards
For help with consumer issues, click here or call us on 0344 2451289