What we can help you with

It’s important that you get all the help that you’re entitled to. Especially as the complexity of claims is increasing and more is done online. There’s lots we can help you with in this area including:

  • Understanding changes to your benefits
  • Working out what you’re entitled to
  • Telling the Tax Credit office your circumstances have changed
  • How to get help from a foodbank
  • Help with health, education and legal costs

Referral to our specialist caseworkers

We have a small team of debt and benefit caseworkers. Our caseworkers can help you with debt or benefit issues and speak to external organisations on your behalf. We may be able to refer you to our caseworkers if your issue cannot be dealt with fully in the general service.

For help with issues related to benefits, click here or call us on 0344 2451289.

March 19, 2020
December 12, 2019
July 17, 2019